Frequently Asked Questions
What is PetScrub?
PetScrub is a self-service, no-soak dog-cleaning station designed to clean, rinse, dry and deshed your dog in about 10 minutes. It combines gentle airflow, an atomized cleaning mist and a specially designed brush to freshen the coat without giving your dog a traditional soaking-wet bath.
How is PetScrub different from a traditional dog wash?
Traditional dog-wash stations soak the dog with a continuous stream of water. PetScrub uses a targeted, atomized mist that works with its multifunction brush to clean through the coat, remove loose fur and leave the dog mostly dry.
Does PetScrub completely soak my dog?
No. PetScrub’s no-soak technology uses a fine, targeted mist instead of continuously spraying the dog with water. Your dog walks out fresh, clean and mostly dry—without the usual wet-dog mess.
How does the PetScrub brush work?
The specially designed brush helps distribute the cleaning mist through the coat while gently lifting dirt and collecting loose fur. The same brush is used throughout the cleaning, rinsing, drying and deshedding process.
How long does a PetScrub session take?
A complete session takes approximately 10 minutes from start to finish, although the exact time may vary slightly depending on your dog’s size and coat.
How much water does PetScrub use?
PetScrub uses approximately 32 ounces of water per session—about the amount contained in a standard water bottle. That is only a fraction of the water commonly used by traditional dog-wash systems.
Does PetScrub replace professional grooming?
PetScrub is ideal for keeping your dog fresh, clean and comfortable between professional grooming appointments. It does not replace services such as haircuts, nail trimming or specialized skin and coat treatments.
Is PetScrub suitable for every dog?
PetScrub is designed for dogs of different sizes and coat types. Owners should always consider their dog’s temperament, age and health. Dogs that are extremely anxious, medically fragile or uncomfortable around unfamiliar sounds and equipment may need extra support or another cleaning option.
Is my dog secured during the session?
Yes. Your dog should be safely leashed before entering the station and remain secured throughout the entire session. Owners must stay with and supervise their dogs at all times.
Is PetScrub easy to use?
Yes. The station provides clear, step-by-step guidance to walk you through the process:
- Leash your dog
- Clean your dog
- Rinse
- Dry and deshed
Do I need to bring shampoo or grooming supplies?
No. PetScrub automatically dispenses the cleaning solution through its specialized system. Everything needed for the standard session is provided by the station.
Will the surrounding area get wet?
PetScrub’s enclosed design helps contain moisture, loose fur and overspray. Because it uses a fine mist rather than a continuous water stream, the owner and surrounding area stay much cleaner and drier.
How do I pay for a session?
Customers can scan the QR code displayed at the station and follow the on-screen instructions. Available payment options, session prices and subscriptions may vary by location.
Does the station require plumbing or drainage?
No. PetScrub is fully self-contained, with an internal water tank. It does not require a permanent water connection, drainage line or construction work and operates from a standard electrical outlet.
Where can PetScrub be installed?
Its self-contained, movable design makes it suitable for locations such as:
- Apartment communities
- Dog parks
- Pet daycares and boarding facilities
- Veterinary clinics
- Hotels and resorts
- Car washes
- Retail and mixed-use properties
How often does the machine require maintenance?
Routine maintenance primarily includes refilling the cleaning solution, replenishing the water tank and replacing or cleaning the brush as recommended. PetScrub provides support and maintenance guidance for participating locations.
How can my business add a PetScrub station?
Contact the PetScrub team to discuss your property, expected customer traffic, available space and partnership options. Because the station is self-contained and requires no plumbing or drainage, setup can generally be completed quickly.
Still have questions?
If you still have any questions, let us know and we’ll get back to you.